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svg{width:22px;height:22px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}.srp-overlay{position:fixed;inset:0;z-index:9999;background:rgba(7,18,33,.66);backdrop-filter:blur(8px);display:flex;align-items:center;justify-content:center;padding:18px;opacity:0;visibility:hidden;transition:.2s}.srp-overlay.is-open{opacity:1;visibility:visible}.srp-modal{direction:rtl;width:min(720px,100%);max-height:calc(100vh - 36px);overflow:auto;background:linear-gradient(180deg,#fff,#fbfdff);border:1px solid rgba(255,255,255,.8);border-radius:25px;box-shadow:0 30px 100px rgba(0,0,0,.3);padding:27px;position:relative;transform:translateY(15px) scale(.985);transition:.22s}.srp-overlay.is-open .srp-modal{transform:none}.srp-close{position:absolute;top:15px;left:16px;border:1px solid #e4eaf1;background:#f7f9fb;color:#64748b;width:35px;height:35px;border-radius:50%;font-size:23px;cursor:pointer}.srp-modal-head{display:flex;align-items:center;gap:13px;padding-left:43px;margin-bottom:20px}.srp-icon{width:50px;height:50px;display:grid;place-items:center;flex:0 0 50px;border-radius:15px;background:#eaf3ff;color:#126fd5}.srp-modal h3{margin:0 0 5px;font-size:21px;color:#172536}.srp-modal-head p{margin:0;color:#7c8a9a;font-size:12px}.srp-grid{display:grid;grid-template-columns:1fr 1fr;gap:13px}.srp-grid label{display:flex;flex-direction:column;gap:7px;color:#435366;font-size:11px;font-weight:800}.srp-grid label>span b{color:#d34545}.srp-field{display:flex;align-items:flex-start;border:1px solid #dce5ee;background:#fbfdff;border-radius:12px;transition:.18s;overflow:hidden}.srp-field:focus-within{border-color:#287fd8;background:#fff;box-shadow:0 0 0 3px rgba(40,127,216,.09)}.srp-field i{font-style:normal;width:40px;min-height:43px;display:grid;place-items:center;color:#8a98a8;border-left:1px solid #e8edf2}.srp-field input,.srp-field textarea{flex:1;width:100%;border:0!important;outline:0!important;box-shadow:none!important;background:transparent!important;padding:12px;font:inherit;font-weight:400;color:#25364a;min-height:43px}.srp-field textarea{resize:vertical;line-height:1.8}.srp-full{grid-column:1/-1}.srp-submit{border:0;border-radius:12px;background:linear-gradient(135deg,#1477df,#0b5fc5);color:#fff;padding:12px 17px;font:800 12px inherit;cursor:pointer;transition:.18s;box-shadow:0 9px 22px rgba(18,111,213,.17)}.srp-submit:hover{transform:translateY(-1px)}.srp-submit:disabled{opacity:.65}.srp-form-message{font-size:11px}.srp-form-message.ok,.srp-track-message.ok{color:#178247}.srp-form-message.bad,.srp-track-message.bad{color:#c53636}.srp-form-bottom{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-top:14px}.srp-short-submit{min-width:220px}.srp-spinner{display:none;width:13px;height:13px;border:2px solid rgba(255,255,255,.4);border-top-color:#fff;border-radius:50%;vertical-align:-2px}.srp-submit.loading .srp-spinner{display:inline-block;animation:srp-spin .7s linear infinite}@keyframes srp-spin{to{transform:rotate(360deg)}}.srp-hp{position:absolute;left:-9999px;opacity:0}.srp-ticket-success{margin-top:14px;padding:17px;border:1px solid #bfe5cd;background:linear-gradient(135deg,#f2fcf5,#eaf8ef);border-radius:14px;text-align:center;color:#1f6844}.srp-success-check{margin:auto;width:34px;height:34px;display:grid;place-items:center;border-radius:50%;background:#24a463;color:#fff;font-weight:900}.srp-ticket-success span,.srp-ticket-success strong,.srp-ticket-success b,.srp-ticket-success small{display:block;margin-top:4px}.srp-ticket-success b{font:900 21px monospace;letter-spacing:1px}.srp-portal{direction:rtl;width:100%;margin:30px auto;font-family:inherit}.srp-portal *{box-sizing:border-box}.srp-portal-shell{max-width:960px;margin:auto;background:#fff;border:1px solid #e1e9f2;border-radius:27px;box-shadow:0 24px 75px rgba(18,43,70,.1);overflow:hidden}.srp-portal-hero{padding:25px 28px;display:flex;align-items:center;justify-content:space-between;background:radial-gradient(circle at 85% 0,rgba(255,255,255,.15),transparent 28%),linear-gradient(135deg,#0b4fa5,#1978df);color:#fff}.srp-portal-brand{display:flex;align-items:center;gap:13px}.srp-portal-brand-icon{width:56px;height:56px;display:grid;place-items:center;border-radius:17px;background:rgba(255,255,255,.14);border:1px solid rgba(255,255,255,.2)}.srp-portal-brand-icon svg{width:29px;height:29px;fill:none;stroke:currentColor;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round}.srp-eyebrow{font-size:9px;letter-spacing:1.7px;opacity:.7}.srp-portal-brand h2{margin:3px 0;font-size:23px;color:#fff}.srp-portal-brand p{margin:0;font-size:11px;opacity:.8}.srp-hero-chip{font-size:10px;padding:8px 11px;border-radius:999px;background:rgba(255,255,255,.12);border:1px solid rgba(255,255,255,.18)}.srp-hero-chip i{display:inline-block;width:6px;height:6px;border-radius:50%;background:#7cf0ad;margin-right:5px}.srp-tabs{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin:20px 24px 0;padding:7px;background:#f4f7fb;border:1px solid #e5ebf2;border-radius:16px}.srp-tab{border:1px solid transparent;background:transparent;border-radius:12px;padding:12px;display:flex;align-items:center;gap:10px;text-align:right;cursor:pointer;color:#788697;position:relative;transition:.2s}.srp-tab.is-active{background:#fff;color:#126fd5;border-color:#dfe8f2;box-shadow:0 7px 20px rgba(20,50,85,.07)}.srp-tab-icon{width:38px;height:38px;display:grid;place-items:center;border-radius:11px;background:#eaf3ff;color:#126fd5;font-size:20px}.srp-tab:not(.is-active) .srp-tab-icon{background:#edf1f5;color:#7c8998}.srp-tab b,.srp-tab small{display:block}.srp-tab b{font-size:12px}.srp-tab small{font-size:9px;color:#98a4b1;margin-top:3px}.srp-tab em{font-style:normal;margin-right:auto;font:800 9px monospace;color:#a0acb8}.srp-tab.is-active em{color:#126fd5}.srp-tab-panel{display:none;padding:25px}.srp-tab-panel.is-active{display:block;animation:srp-fade .2s ease}@keyframes srp-fade{from{opacity:0;transform:translateY(4px)}to{opacity:1;transform:none}}.srp-panel-title{display:flex;gap:11px;align-items:flex-start;margin-bottom:18px}.srp-panel-number{width:34px;height:34px;display:grid;place-items:center;border-radius:10px;background:#eef5fc;color:#126fd5;font:900 10px monospace}.srp-panel-title h3{margin:0 0 4px;color:#172536;font-size:18px}.srp-panel-title p{margin:0;color:#8491a0;font-size:11px}.srp-track-form{display:grid;grid-template-columns:1fr auto;gap:10px;padding:11px;background:#f7faff;border:1px solid #e4ebf3;border-radius:15px}.srp-track-input span{display:block;color:#8290a0;font-size:9px;margin:0 0 3px 5px}.srp-track-input>div{display:flex;align-items:center}.srp-track-input i{font-style:normal;color:#8a98a8;padding:0 8px}.srp-track-input input{width:100%;border:0;background:transparent;outline:0;padding:7px;font:inherit}.srp-track-form button{border:0;border-radius:11px;background:#126fd5;color:#fff;padding:0 18px;font:800 11px inherit;cursor:pointer;min-width:155px}.srp-track-form button span{margin-right:5px}.srp-track-message{font-size:11px;margin-top:9px}.srp-ticket-card{margin-top:14px;border:1px solid #e0e8f0;border-radius:17px;padding:17px;background:#fff;box-shadow:0 8px 25px rgba(15,40,70,.045);transition:.18s}.srp-ticket-card:hover{transform:translateY(-2px);box-shadow:0 14px 32px rgba(15,40,70,.07)}.srp-ticket-card header{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding-bottom:13px;border-bottom:1px solid #edf1f5}.srp-ticket-card h3{margin:7px 0 0;color:#172536;font-size:15px}.srp-track-code{display:inline-block;font:800 10px monospace;background:#edf5ff;color:#1267c8;padding:6px 8px;border-radius:7px}.srp-track-status{white-space:nowrap;padding:6px 10px;border-radius:999px;font-size:10px;font-weight:800}.srp-pending{background:#fff5db;color:#9a6700}.srp-answered{background:#eaf8ef;color:#18733e}.srp-closed{background:#eef1f5;color:#586575}.srp-track-meta{display:flex;flex-wrap:wrap;gap:15px;margin:12px 0;padding:10px;background:#f8fafc;border-radius:10px;color:#627285;font-size:10px}.srp-track-meta span{display:flex;gap:5px}.srp-track-meta b{color:#8995a3}.srp-track-description>b{font-size:10px;color:#596a7d}.srp-track-description p{margin:6px 0 0;background:#f8fafc;border-radius:10px;padding:11px;line-height:1.9;color:#435366;font-size:11px}.srp-track-reply{margin-top:12px;border-right:3px solid #1b76dd;background:#f5f9ff;padding:11px 13px;border-radius:9px}.srp-reply-title{display:flex;justify-content:space-between;color:#1267c8;font-size:10px;font-weight:900}.srp-reply-title i{font-style:normal;width:22px;height:22px;display:grid;place-items:center;border-radius:7px;background:#eaf8ef;color:#16834a}.srp-track-reply p{margin:7px 0 0;color:#405166;font-size:11px;line-height:1.9}.srp-no-reply{display:flex;gap:8px;align-items:center;margin-top:12px;padding:11px;background:#fffaf0;border:1px solid #f4e8c9;border-radius:9px}.srp-no-reply>span{width:25px;height:25px;display:grid;place-items:center;border-radius:7px;background:#fff0c9;color:#9b6a00}.srp-no-reply b,.srp-no-reply small{display:block}.srp-no-reply b{font-size:10px;color:#8b640e}.srp-no-reply small{font-size:9px;color:#a58d58;margin-top:2px}@media(max-width:650px){.srp-floating-btn{bottom:13px;padding:11px 16px}.srp-modal{padding:19px;border-radius:20px}.srp-grid{grid-template-columns:1fr}.srp-full{grid-column:auto}.srp-form-bottom{flex-direction:column;align-items:stretch}.srp-short-submit{max-width:none;width:100%}.srp-portal-shell{border-radius:20px}.srp-portal-hero{padding:20px}.srp-hero-chip{display:none}.srp-tabs{grid-template-columns:1fr;margin:14px 14px 0}.srp-tab-panel{padding:18px 15px}.srp-track-form{grid-template-columns:1fr}.srp-track-form button{min-height:44px}.srp-ticket-card header{flex-direction:column}.srp-track-meta{flex-direction:column;gap:7px}}